Privacy Policy

This privacy policy, in conjunction with our Terms of Use and any referenced documents, outlines the basis on which any personal data we collect from you or that you provide to us will be processed by us.

Please carefully read the following to understand our views and practices concerning your personal data and how we will treat it.

We retain essential information when you visit our website, recognizing the significance of safeguarding this information securely and communicating our actions with transparency.

For the purposes of the General Data Protection Regulation (GDPR), the data controller is M C Hearing.

This policy exclusively pertains to our site. Should you depart our site via a link or otherwise, you will be subject to the policy of the respective website provider. We exert no control over that policy or the terms of the website, and you should review their policy before continuing to access the site.

Information We May Collect From You

We may collect and process the following data about you:

  • Information provided by you in forms on our site M C Hearing. This encompasses details furnished during registration, subscription to our service, or request for further services. We may also seek information when you report an issue with our site.
  • Correspondence records if you contact us.
  • Survey responses, although participation is optional.
  • Details of your site visits, including traffic data, location data, weblogs, operating system, browser usage, and other communication data, whether for our billing purposes or otherwise, and the resources you access.

IP Addresses & Cookies

We may collect information about your computer, including your IP address, operating system, and browser type for system administration and to furnish aggregate information to our advertisers.

This statistical data about users’ browsing actions and patterns does not identify individuals, and we do not collect personal information in this manner.

General internet usage information may be obtained through a cookie file stored on your computer’s hard drive. Cookies contain information transferred to your computer’s hard drive.

They aid in site improvement and provide a more personalised service. Cookies enable us:

  • To estimate audience size and usage patterns.
  • To store information about preferences, allowing site customization based on individual interests.
  • To expedite searches.
  • To recognize users upon return to our site.

You may refuse to accept cookies by activating the setting on your browser that allows cookie refusal. However, selecting this setting might impede access to certain parts of our site. Unless you adjust your browser setting to refuse cookies, our system will issue cookies when you log onto our site.

Where We Store Your Personal Data

Data collected from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff members may engage in, among other tasks, order fulfillment, processing payment details, and providing support services.

By submitting your personal data, you agree to this transfer, storage, or processing.

We will take all reasonable steps to ensure that your data is treated securely and in line with this privacy policy. All information you provide to us is stored on our secure servers. Regrettably, transmitting information via the internet is not entirely secure. Although we strive to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk.

Once we receive your information, we will implement strict procedures and security features to prevent unauthorised access.

Uses Made of the Information

We use information about you in the following ways:

  • To present content from our site in the most effective manner for you and your computer.
  • To provide information, products, or services you request or that may interest you, where consent for contact has been given.
  • To fulfill obligations arising from contracts between you and us.
  • To enable participation in interactive features of our service when chosen.
  • To notify you of changes to our service.

Should you prefer that we do not use your data for these purposes or pass your details to third parties for marketing, please indicate this on the relevant form where we collect your data.

Disclosure of Your Information

We may disclose your personal information to third parties:

  • In the event of selling or buying any business or assets, in which case personal data may be disclosed to the prospective seller or buyer.
  • If under a duty to disclose or share personal data to comply with any legal obligation, our customers, or others. This may involve exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Rights

You have the right to request that we not process your personal data for marketing purposes. We will typically inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking specific boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting us.

Our site may, from time to time, include links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, note that they have their own privacy policies, and we do not accept responsibility or liability for these policies. Check these policies before submitting any personal data to these websites.

Access to Information

The GDPR gives you the right to access information held about you. This right can be exercised in accordance with the GDPR.

An access request may be subject to a reasonable fee to cover our costs in providing details of the information held about you.

Changes to Our Privacy Policy

Any future changes to our privacy policy will be posted on this page and, where applicable, communicated to you via email.

We recommend checking this page regularly to stay informed about any necessary changes.

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